Privacy policy for SIAN
Effective Date: January 15, 2025
At SIAN, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, visit our website, and utilize our products and services.
Key Highlights
What Personal Information Do We Collect?
- Information You Provide: When you contact us, register on our website, or purchase our products or services, we collect information such as your name, email address, phone number, shipping address, payment details, and any communications you send to us.
- Information Collected Automatically: We use cookies and similar tracking technologies to collect data about your device, browsing behavior, and interactions with our website.
- Information from Third Parties: If you have authorized other parties to share your personal information with us, we may collect additional details about you from those sources.
How Do We Use Your Personal Information?
- To personalize your experience and recommend products or services aligned with your preferences.
- To communicate with you about orders, inquiries, and updates, including promotional materials if you have opted in.
- To process payments, manage contracts, and deliver your purchases.
- To analyze website performance, address technical issues, and improve our offerings.
Is Personal Information Shared or Disclosed?
- Service Providers: Your information may be shared with third-party partners who help us provide services, such as payment processors and delivery providers.
- Affiliated Entities: We may share your information with our affiliated companies to enhance our services.
- Legal Obligations: We may disclose information to comply with legal requirements or enforce our terms of service.
Your Consent
By using our website or engaging with our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
How Do We Protect Your Information?
We implement industry-standard measures to safeguard your personal data. While we strive to maintain secure systems, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
Full Privacy Policy
1. Consent
We collect, use, and disclose your personal information with your knowledge and consent, except where otherwise required by law. Consent may be explicit, such as agreeing to our terms during account creation, or implied, such as when you provide contact details to receive updates. You may withdraw consent by contacting us at
info@sianexperience.com2. Information Collection
a. Information You Provide:
We collect personal details you voluntarily provide, such as when you:
- Register for an account.
- Make a purchase.
- Submit a query or feedback
b. Information Collected Automatically:
Through cookies and analytics tools, we gather information such as:
- Your IP address.
- Browser type and version.
- Pages viewed and time spent on our site.
c. Information from Third Parties:
We may collect your information from:
- Social media platforms if you interact with our accounts.
- Publicly available sources, as permitted by law.
d. Information About Minors:
We do not knowingly collect personal information from individuals under 18 years of age without parental or guardian consent.
3. How We Use Your Information
We use personal information to:
- Provide products and services, including customization.
- Respond to inquiries and support requests.
- Improve our website and user experience.
- Conduct legal compliance and fraud prevention.
4. Sharing of Information
We do not sell your personal information. However, we may share it with:
- Service Providers: For shipping, payment processing, and analytics.
- Affiliated Companies: To enhance service offerings.
- Legal Authorities: When required by law.
- Business Transactions: In the event of a merger or acquisition, your data may be transferred.
5. Retention of Personal Information
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your information.
- Withdraw consent for processing your data.
Attn:
Luis Gutiérrez
SIAN
Plaza La Roca - Luis Donaldo Colosio Murrieta
Blvd. Cumbres Lote Q, 77560 Cancun, QR
7. Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect site functionality.
8. Updates to the Privacy Policy
This policy may be updated from time to time. Any significant changes will be communicated to users.
